Event Details

BDR 2-Day Session: Top Gun Technician Excellence Training

Date : Tue, Mar 17 2026 - Wed, Mar 18 2026
Time: 08:30 AM - 03:30 PM
Location: Hollywood Casino & Hotel

 

2 Day Event 03/17 8:30am - 4:30pm and 03/18 7:30am - 3:30pm

 

Technicians will develop improved customer communication skills and learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.


This class is certified for NATE CEUs!

 

By signing up, you acknowledge and agree that a commitment fee of GE Dealers $500.00 per person | Non-GE Dealers $750.00 per person will be charged to your Capitol Group account. Payment is due upon receipt. Fee includes: training, course material, food, and beverage.

 

RSVP Before 03/09/26: Email: [email protected] or Scan QR Code on flyer

 

For more details, please contact Diana Cox at 217-793-8611

BDR 2-Day Session: Top Gun Technician Excellence Training

If you want to attend this event, please click the button below. A confirmation email will be sent to the email address we have on file with your account.